Back to Case Studies
Patient Education
Enhancing Cataract Surgery Education Through WhatsApp
Learn how a leading tertiary care hospital empowered patients with Cataract Surgery Education via WhatsApp.
Patient Impact
Improved Patient Uptake
Automation Success
Automated Education Campaigns
Challenge
The tertiary care hospital needed to improve patient understanding of cataract surgery procedures and reduce pre-surgery anxiety while providing comprehensive educational content at scale.
Solution
Bot MD implemented an automated system that:
- WhatsApp-based educational content delivery
- Interactive pre-surgery preparation guides
- Automated educational campaigns
- Post-surgery care instructions
Results
90%
Patient satisfaction with education
75%
Reduction in pre-surgery anxiety
“ The WhatsApp education platform has significantly improved our patients' understanding of cataract surgery. We've seen better compliance with pre-surgery instructions and reduced anxiety levels. ”
— Chief of Ophthalmology
Read more Customer Stories
How Bot MD Enhanced Patient Engagement and Compliance in Chronic Disease Management
Learn how Bot MD helped a pharma giant boost patient engagement and compliance, driving better health outcomes and revenue.
How a Leading Pediatric Clinic Achieved 83% Vaccination Appointment Conversion with Bot MD
Learn how a leading pediatric clinic streamlined vaccination scheduling to boost efficiency and increase revenue with Bot MD.