ALTY Orthopaedic Hospital and Bot MD Launch First Digital Radiology Ordering System in Malaysia
ALTY Orthopaedic Hospital partnered Bot MD to launch the first of its kind digital radiology ordering system in Malaysia, making it more convenient for clinics to schedule or change their patients' radiology exam appointments.
Using the Bot MD Care platform, patients will receive confirmation for their radiology exam appointment on WhatsApp as well as the option to cancel or reschedule their appointment.
Furthermore, the Bot is trained to answer patients' frequently asked questions including preparation before each exam, operating hours of ALTY radiology services and information about the radiology exam that they will undergo.
“We are excited to work with Bot MD to roll out the first of its kind digital radiology ordering system, giving our clinics and radiology exam patients a new-found convenience when they can receive their radiology exam appointment confirmation and edit their appointments via WhatsApp."
"Bot MD looks forward to bringing new-found convenience for clinical teams across Malaysia by providing a simple and intuitive platform to schedule appointments and answer patients' FAQs without having to manage their clinic's WhatsApp account manually."
About Bot MD
Bot MD is a Y-Combinator backed startup with the mission of Empowering Doctors around the world. The company’s proprietary A.I. chat engine is able to integrate with hospital information systems to provide instant answers to doctor and patient queries. Bot MD can also power popular messaging platforms such as Facebook Messenger, Viber, WhatsApp and LINE to help doctors easily automate patient workflows. Since 2018, Bot MD has been used by over 20,000 clinicians from leading hospitals and clinics around the world including the National University Health System, the National University Cancer Institute of Singapore, Parkway Hospitals, Siloam Hospitals, and the National Kidney and Transplant Institute. Bot MD has also been used to manage over 10,000 patients across Southeast Asia. For more information, visit www.botmd.com
About ALTY Orthopaedic Hospital
'Adding Life to Years' or ALTY is dedicated to providing every patient with the right treatment at the right time. ALTY aims to efficiently diagnose the cause of patients' discomfort and provide optimal solutions through their Spine and Joint Clinics. Additionally, ALTY offers comprehensive screening services under its HSC Health Screening to provide accurate and efficient early detection and prevention of health problems. ALTY specialises in surgical and non-surgical treatments and provides focused care for Orthopaedic and Musculoskeletal conditions, among other medical specialties under one roof. ALTY is also equipped with facilities that aid in the functional recovery of patients, on top of Malaysia’s first-ever weight-bearing MRI and EOS Imaging System. https://www.altyortho.com/