Changi General Hospital launches Bot MD's A.I. Clinical Assistant to power instant information search for doctors and nurses across the hospital

SINGAPORE. 8 November 2023

Changi General Hospital (CGH) and Bot MD announce the launch of a developed-in-Singapore A.I. Clinical Assistant that will power instant hospital information search for 1,500 doctors and nurses in a single mobile chat interface, enabling them to get the clinical and operational information they need on the go.

By simply querying Bot MD's A.I., doctors and nurses can instantly search for who's on call or receive the right clinical information based on the hospital's internal guidelines and drug/lab formulary, without having to search across multiple systems in the hospital intranet.

The Bot MD Hospital Platform is also integrated with SingHealth's E-Directory and Doctor roster schedules to allow CGH doctors and nurses to search for directory and roster information across all 20 SingHealth institutions. The A.I. can even assist in a reverse contact search to verify if the call they have missed came from a hospital colleague.

“CGH is excited about rolling out the Bot MD A.I. Clinical Assistant to our hospital workforce. During our initial pilot, Bot MD demonstrated an ability to help our clinical users save an average of 3 hours per week in search time while delivering a user friendly and delightful experience."

Prof. Ng Wai Hoe
Chief Executive Officer, Changi General Hospital, Singapore

Bot MD is also integrated with CGH's Sharepoint intranet environment enabling doctors and nurses to search clinical protocols while on the go. The platform also includes instant access to the CGH drug formulary and drug image database to allow users to easily verify drug prescriptions with their patients and to look up drug subsidies and availability before prescribing medication.

The upgraded Bot MD Hospital platform now includes Einstein, a web-based admin dashboard that allows CGH hospital and department administrators to easily manage their users, sync their hospital drug and lab formulary, guidelines and protocols as well as send hospital-wide broadcasts. Hospital management can also easily track user analytics to determine the types of hospital information to add.

"Bot MD's mission is to empower doctors around the world with delightful technology that improves clinical efficiency. We are excited to launch our A.I. Assistant platform in CGH to help doctors and nurses to search the information they need on the go and are looking forward to rolling out our platform to more institutions in SingHealth over the coming year."

Ms Dorothea Koh
CEO and Co-Founder, Bot MD

The Bot MD app is also integrated with third party clinical tools that CGH has subscribed including UpToDate, QxMD, MDCalc and AHFS, enabling doctors to select the right treatment with the right drug and at the right dosage.

Screenshots

All screenshots are shown for illustration purpose only and do not contain actual hospital information.

CGH-Bot MD Hospital Super App

1,500 doctors and nurses can now instantly search hospital information using the CGH-Bot MD Hospital Super App.

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Call Rosters

CGH doctors and nurses can immediately find out who is on duty and call them from the Bot MD Hospital App.

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Hospital Protocols & Drug Formulary

The Bot MD Hospital app enables CGH doctors and nurses to instantly access the latest hospital protocols and drug formulary without having to click through multiple levels in the intranet.

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Bot MD Hospital Einstein Admin Dashboard

CGH's Hospital Administrators can easily manage their users, update documents and guidelines or send hospital-wide broadcasts at the click of a button in the Bot MD Hospital Einstein Admin Dashboard.

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About Bot MD

Bot MD is a Y-Combinator backed startup with the mission of Empowering Doctors around the world. The company’s proprietary A.I. chat engine is able to integrate with hospital information systems to provide instant answers to doctor and patient queries. Bot MD can also power popular messaging platforms such as Facebook Messenger, Viber, WhatsApp and LINE to help doctors easily automate patient workflows. Since 2018, Bot MD has been used by over 20,000 clinicians from leading hospitals and clinics around the world including the National University Health System, the National University Cancer Institute of Singapore, Parkway Hospitals, Siloam Hospitals, and the National Kidney and Transplant Institute. Bot MD has also been used to manage over 10,000 patients across Southeast Asia. For more information, visit www.botmd.com

About Changi General Hospital

Delivering trusted care since 1935, Changi General Hospital (CGH) is a tertiary referral centre with over 1,000 beds, caring for more than 1 million people in Singapore. CGH is committed to medical research and education, clinical innovation and care for patients through a comprehensive range of medical specialties and services. Helmed by a multi-disciplinary, dedicated team of healthcare professionals, CGH consistently delivers positive patient and population health outcomes. CGH is a member of the SingHealth cluster of healthcare institutions. For more information, visit www.cgh.com.sg