Philippine General Hospital (PGH) Partners with Bot MD Care to Elevate Cancer Care Through Advanced AI Monitoring

MANILA. PHILIPPINES. October 2023

Philippine General Hospital (PGH) seeks to further improve cancer patient outcomes by  using Bot MD Care's A.I. powered platform to automate monitoring of chemotherapy and post-surgical cancer patients at specific intervals using Facebook Messenger and Viber.

After each patient or their caregiver is enrolled in the Bot MD Care patient monitoring programme, they will receive automated reminders in Facebook Messenger or Viber to report their symptoms and upload photos of their operative site in secure and intuitive online forms.

When any patient reports abnormal symptoms, the Bot MD Care platform will triage this patient and sends automated alerts to PGH Oncology Clinical team in the Bot MD Care Dashboard. The clinical team can further deep-dive into each patient's submissions before they decide the next course of action with this patient.

Furthermore, the Bot MD Care Dashboard allows the PGH Oncology Clinical Team to easily configure the frequency of Facebook Messenger and Viber reminders depending on the course of treatment that they are prescribed. The clinical team can also send announcements or education messages to each patient group.

"We are excited to embark on using Bot MD's A.I. to automating the monitoring and triage of cancer patients by powering Facebook Messenger and Viber, messaging chat apps that they are most familiar with. We are confident this monitoring platform will help us provide more timely intervention and even enable early discharge.”

Dr Rodney Dofitas
Chief of the Division of Surgical Oncology, Philippine General Hospital


"Bot MD is honored to work with the largest public hospital in the Philippines to automate the monitoring of cancer patients using frequently used chat apps such as Facebook Messenger and Viber. The Bot MD Care platform has a strong track record in helping large public hospitals achieve a significant improvement in patient outcomes such as reduced bed-days, return visits and improvement in chronic conditions. We are confident this partnership can help the Philippine General Hospital improve patient outcomes between therapy cycles and after surgery."

Ms Dorothea Koh
CEO and Co-Founder,
Bot MD

The National University Health System (Singapore) reported 85.9% of patients reported their vital signs two times a day due to Bot MD's WhatsApp reminders (BMJ), and the National Kidney and Transplant Institute (Philippines) achieved 100% of Urology patients returning for follow-up visits after receiving Bot MD's Viber patient monitoring reminders.

Screenshots

All screenshots are shown for illustration purpose only and do not contain actual patient data.

Automate Patient Monitoring using Facebook Messenger and Viber

After PGH's cancer patients are enrolled into Bot MD Care patient monitoring, they will receive automated reminders in Facebook Messenger and Viber to report their symptoms after each therapy cycle or surgery.

DOWNLOAD

Easily Report Symptoms

Bot MD Care makes it simple and intuitive for patients to report their symptoms or post photo of their operative site after they receive their reminder in Facebook Messenger or Viber.

DOWNLOAD

Automatically Triage Patients

The Bot MD Care platform triages patients who report abnormal symptoms and will automatically alert the PGH Clinical Team to review these patients' abnormal submissions in detail

DOWNLOAD

Patient Groups

The PGH Clinical Team can specify and adjust the frequency of reminders set for patient groups by therapy and surgery. They can also send announcements or education messages to each patient group.

DOWNLOAD

About Bot MD

Bot MD is a Y-Combinator backed startup with the mission of Empowering Doctors around the world. The company’s proprietary A.I. chat engine is able to integrate with hospital information systems to provide instant answers to doctor and patient queries. Bot MD can also power popular messaging platforms such as WhatsApp, Facebook Messenger, Viber and LINE to help doctors easily automate patient workflows. Since 2018, Bot MD has been used by over 20,000 clinicians from leading hospitals and clinics around the world including the National University Health System, the National University Cancer Institute, Singapore, Alexandra Hospital, Khoo Teck Puat Hospital, Changi General Hospital, Parkway Radiology, the National Kidney Transplant Institute and Siloam Hospitals. For more information, visit www.botmd.com

About Philippine General Hospital

The Philippine General Hospital is the largest modern government tertiary hospital in the Philippines, servicing more than 600,000 patients annually. It is the only national referral center for tertiary care, providing direct and quality patient services to thousands of indigent Filipinos all over the country. For more information, visit www.pgh.gov.ph