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PROM AutomationPost-Surgery Patient EngagementRemote Patient Monitoring

Streamlining Post-Surgery Care: How KKH Orthopaedic Achieved 78% PROM Patient Uptake

Discover how KKH Orthopaedic automated PROM follow-ups using Bot MD, resulting in 78% patient uptake and faster insights for post-surgery care.

Patient Uptake

78% PROM Patient Uptake

Efficiency Gain

Reduced Manual Workload for Care Teams

Streamlining Post-Surgery Care: How KKH Orthopaedic Achieved 78% PROM Patient Uptake

Challenge

KKH Orthopaedic Department needed to improve post-surgery patient monitoring through Patient Reported Outcome Measures (PROMs) while reducing the administrative burden on healthcare staff.

Solution

Bot MD implemented an automated system that:

  • Automated PROM questionnaire delivery via WhatsApp
  • Intelligent follow-up scheduling based on surgery type
  • Real-time data collection and dashboard reporting
  • Seamless integration with hospital information systems

Results

78%

PROM patient uptake rate

65%

Reduction in manual data collection

“ The automated PROM system from Bot MD has streamlined our post-surgery care monitoring. We're getting valuable patient insights while freeing up our clinical team for direct patient care. ”
— Head of Orthopaedic Department, KKH

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